ih77 Privacy Policy — Your Information Is Safe With Us

Introduction and Scope

ih77 ("we", "us", or "the platform") operates a safe and reliable online gaming service for players in Bangladesh. This privacy policy ("policy") describes how we collect, use, store, share, and protect the personal information of users ("you" or "user") of our website (ih77.lat) and related services.

By registering on our platform or using our services, you are considered to have accepted the terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using our services and contact our support team if needed.

This policy may be updated from time to time. We will notify you through the platform of any significant changes. Continued use of our services after any changes means you have accepted the updated policy.

What Information We Collect

ih77 collects various types of information to properly operate its services. This information falls into two main categories: information you voluntarily provide and information collected automatically.

A. Personal Information Provided Directly

• Full name and date of birth (for age verification — only those aged 21 and above may register)
• Valid email address and contact details
• Government-issued identity document information provided for identity verification (National ID / Passport)
• Financial transaction information — bKash, Nagad, or Rocket account details (not the full number, only the portion needed for verification)
• Messages or documents provided when contacting our support team

B. Technical Information Collected Automatically

• IP address and device type (mobile, tablet, or desktop)
• Browser type, version, and operating system
• Time of access to the platform, session duration, and pages visited
• Gaming activity — bets, win/loss history, and transaction logs
• Information collected through cookies and similar tracking technologies

How Your Information Is Used

ih77 uses collected information only for specific, legitimate, and transparent purposes. We never sell your information to third parties.

Service Operation and Improvement

• To create, verify, and ensure the secure management of accounts
• To process deposits, withdrawals, and bonus transactions (minimum deposit ৳300, minimum withdrawal ৳1,000)
• To personalize the gaming experience and present relevant offers
• To identify and resolve technical issues on the platform
• To provide 24/7 Bengali live chat support

Security and Compliance

• To verify user age (to prevent registration by those under 21)
• To detect and prevent fraud, money laundering, and suspicious activity
• To enforce responsible gaming policies and monitor potentially harmful behavior
• To meet applicable legal obligations

Communication

• To send important account notifications and transaction confirmations
• To send relevant promotional information with your consent
• To respond to support requests

Information Sharing and Disclosure

ih77 may share your personal information with third parties in limited and specific circumstances. We never sell, rent, or commercially exchange your information.

Service Provider Partners

Our payment processing partners (bKash, Nagad, Rocket) receive only the minimum information necessary to complete transactions. These partners have their own privacy policies and follow strict data protection standards.

Legal Obligations

Information may be disclosed in compliance with applicable law in response to valid requests from courts, government authorities, or regulatory bodies. Such disclosure is part of a legal obligation and is limited to the minimum information required.

Security Reasons

Information may be shared with security specialists or relevant authorities to prevent or investigate fraud, money laundering, or other illegal activity.

Cookies and Tracking Technologies

The ih77 platform uses cookies and similar technologies that help improve your browsing experience and ensure the platform functions correctly.

Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, perform security checks, and save your preferences. Without these cookies, the platform will not work properly.

Functional Cookies

These cookies are used to remember your language preference, gaming settings, and display preferences. They ensure your personalized experience.

Analytics Cookies

These cookies are used to analyze platform usage statistics and improve the quality of the service. Information collected from them is always processed in anonymous and aggregated form.

You can control cookies by changing your browser settings. However, disabling essential cookies may limit access to some features of the platform.

Data Retention Period

ih77 does not retain your personal information longer than necessary. Retention periods are determined according to the following policy:

• Active account information: retained for as long as the account remains active
• Transaction records: for the period required under financial regulations
• Inactive account information: deleted or anonymized five years after the last activity
• Information retained for legal requirements: for the applicable legal period
• Support communication records: for up to two years after closure

At the end of the set retention period, information is securely deleted or anonymized so that you cannot be identified in any way.

Your Rights and Controls

ih77 believes you should have control over your information. You have the following rights:

To exercise these rights, contact our support team via live chat or at [email protected]. We will respond to your request within business days according to Bangladesh Standard Time (BST, UTC+6).

Data Security Measures

ih77 applies both technical and organizational security measures to protect your personal information.

Technical Safeguards

• SSL/TLS encryption — all data transmissions are encrypted
• Encrypted databases — data at rest is also protected
• Firewalls and intrusion detection systems
• Regular security audits and vulnerability assessments
• Two-Factor Authentication option

Organizational Safeguards

• Need-to-Know Access Policy
• Regular data protection training for staff
• Strict internal rules for data protection policy violations
• Data processing agreements with third-party service providers

No security measure is completely perfect. If you notice any suspicious activity or unauthorized access to your account, please notify us immediately through our 24/7 live chat.

Protection of Minors

ih77's services are only for those aged 21 and above. We never intentionally collect personal information from minors or allow them to use our platform.

Age verification during registration is a mandatory step. If we learn that a minor is using our services, we will immediately suspend that account and delete all associated information.

If parents suspect that their minor child is using our platform, please contact [email protected] immediately.

Policy Changes and Updates

ih77 reserves the right to change this privacy policy from time to time. Reasons for changes may include:

• Keeping up with legal or regulatory changes
• Adding new technologies or services
• Improving our information management practices
• Corrections based on user feedback or complaints

For significant changes, we will notify you through a platform notice or by email. The updated policy will take effect from the date it is published. Continued use of our services after any changes means you have accepted the new policy.

Each version will include a "Last Updated" date so you can tell when the policy was changed.

Contact Us

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your rights regarding your information, please contact us through the following:

We try to process your requests as quickly as possible. Complex requests may take more time, in which case we will keep you informed.